Support, returns and admin without hiring more.
We answer the routine customer questions and take the busywork out of running the shop, so your team can grow the business.
Every new order brings more admin.
“Where is my order?”, returns and product questions pile up faster than a small team can answer them, while stock and listings are still updated by hand.
01 — What we automate
4 examplesCustomer service assistant
Answers order, delivery, return and product questions on chat, email and WhatsApp, and hands tricky ones to your team.
Routine questions answered instantly.
In the library: AI assistant for customer questions →B/02Returns & refunds
Checks each return against your policy, creates the label and prepares the refund.
Returns without the manual steps.
In the library: Support requests sorted and drafted →B/03Stock alerts
Warns you before items run out and drafts the order to your supplier.
Fewer sell-outs.
In the library: Reports that build themselves →Product listings
Writes titles and descriptions from supplier data and photos, for you to approve.
New products listed in minutes.
02 — Works with
Your current software03 — FAQ
3 questionsWill it give customers wrong answers?+
It only answers from your policies and order data, and hands over to a person when it isn’t sure.
Does it replace our helpdesk?+
No. It works inside Gorgias, Zendesk or your inbox.
What does it cost to run?+
Usually a small monthly AI fee on your own account. We estimate it before you commit.
Start with one task.
Pick the one that costs your team the most hours. We’ll tell you what it’s worth automating, at a fixed price.